Order & Delivery

Order confirmation

After placing an order, you will receive an email containing all the details. We may also be in touch if we need further information to verify your payment. Once your order is confirmed, it will be dispatched within 3 business days.

Depending on your location and chosen shipping method, delivery takes 2-7 business days after it’s dispatched. We will keep you updated with tracking information and an estimated delivery date.

Shipping

Our orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases, Express delivery is available. Orders placed on Saturdays and Sundays or public holidays are processed on the first business day following them.

Customers on the territory of Bulgaria have the opportunity to receive their shipment at their specified address, choosing between two courier companies – SPEEDY and ECONT EXPRESS. The item review option is available. Available products will be delivered to you within 3 business days.

For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned.



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